Robson Reserve at PebbleCreek Achieves Deficiency-Free Survey

Its’ official, the Robson Reserve at PebbleCreek team excels in resident care! The Arizona Department of Health Services (AZDHS) recently completed their community survey, and we are proud to announce we were found to be deficiency-free. The results of this survey confirm our unwavering commitment to quality care and regulatory compliance in assisted living. This means you and your loved ones can expect the highest level of care within our community.

The achievement follows a comprehensive, unannounced review of the care, services, processes, and general operations provided at our senior living community.

Excellence in Quality Care

Achieving a deficiency-free survey is a testament to the daily dedication of the entire team. This accomplishment signifies that Robson Reserve at PebbleCreek meets the highest standards of safety, quality, and service.

“Having a deficiency-free survey means that we uphold our commitment to excellence in every department and role. From our leadership to our compassionate caregivers, everyone collaborates to deliver the highest quality care possible,” says Agie Olmedo, Executive Director at Robson Reserve at PebbleCreek. “It is our passion and integrity that drives this high level of service, ensuring every resident enjoys a vibrant, supported, and fulfilled life.”

Regulatory Compliance & Review

Assisted living communities in Arizona must comply with state regulations. The AZDHS completes regular, unannounced surveys to ensure settings remain in full compliance and provide safe, high-quality care.

The comprehensive survey at Robson Reserve at PebbleCreek evaluated:

• Processes and Procedures: Reviewing the delivery of care and general operations including documentation and record keeping.
• Community Inspection: Assessing the safety and maintenance of the community environment with a walk-through of the premises.
• Interviews: Speaking directly with team members, residents, and family members of residents regarding the care and services provided at our senior community.

The Core of Robson Reserve is Our Compassion & Integrity

The team at Robson Reserve at PebbleCreek achieves this high standard by embodying a philosophy built on integrity, collaboration, and excellence every day.

Our commitment is shown through:

• Integrity: Building trust and honesty with residents, family members, and among fellow team members.
• Collaboration: Every team member—from the culinary staff and life enrichment director to the certified caregivers—works together cohesively.
• Excellence: Providing personalized supportive care that enhances residents’ independence so they can focus on thriving.
  By consistently upholding these values, the team ensures that residents and their families benefit from pure excellence in senior living.

About Robson Reserve at PebbleCreek

Robson Reserve at PebbleCreek offers a vibrant lifestyle with senior living options including independent living and assisted living. Our location in Goodyear, Arizona is perfect for seniors looking to stay in the West Valley. We are located near Buckeye, Litchfield Park, and Glendale. In addition to the exceptional service and supportive care we offer, our senior community features high-end amenities, wellness programs, and a robust calendar of activities and fun events. Get a glimpse of what we offer and the lifestyle here by visiting our gallery page.

We invite you to schedule a tour and see for yourself how exceptional our Arizona senior living community is.