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Robson Reserve at Sun Lakes Earns Exceptional Resident Care Award

Exceptional resident care at Robson Reserve at Sun Lakes

Robson Reserve at Sun Lakes is thrilled to announce its recognition for exceptional resident care with a 2025 Bronze National Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL)!

This prestigious award is a significant recognition of the unwavering commitment to providing exceptional resident care and creating a safe, supportive, and enriching environment for all residents. This award is a testament to the hard work, dedication, and compassionate spirit of the entire team, all focused on delivering exceptional resident care.

What Does the Bronze National Quality Award Mean?

The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages assisted living providers across the nation to strive for the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step are based on the Baldrige Performance Excellence Program.

The Bronze National Quality Award, titled “Commitment to Quality,” is the first step in this journey. It signifies that an organization has developed a foundational understanding of the AHCA/NCAL Quality Award criteria and has started to implement systems and processes to improve performance, ultimately leading to more exceptional resident care. This involves a comprehensive self-assessment of the organizational strengths and opportunities for improvement based on the Baldrige Excellence Framework.

Earning this award means that Robson Reserve at Sun Lakes has:

  • Identified key approaches that lead to positive outcomes for residents, emphasizing exceptional resident care.
  • Established a systematic approach to improve quality and resident satisfaction, a cornerstone of exceptional resident care.
  • Demonstrated a commitment to continuous learning and growth in the pursuit of exceptional resident care.

Experience Robson Reserve: Where Exceptional Resident Care Meets Vibrant Living

At Robson Reserve at Sun Lakes, we believe that assisted living should be a continuation of your independence. Our assisted living offers the perfect blend of personalized support and engaging opportunities. Residents benefit from a wide array of top-tier amenities that cater to every interest and need. These include a resort-style pool, a state-of-the-art fitness center with tailored classes like Gentle Fitness and Chair Yoga, a beauty salon/barber shop, a library, and game rooms for cards or board games. Besides the common spaces, the assisted living floor plans offer modern designs for your needs. From the accessible 1 bedroom Sola floor plan to the spacious 2 bedroom Roma floor plan, discover a senior apartment personalized for you.

In addition to the amenities and activities, the dining within our Chandler senior community nourishes both body and soul. Residents enjoy exceptionally crafted dishes, using fresh, locally sourced ingredients. Special dietary needs and preferences are always accommodated, providing a delightful experience at every meal.

The Robson Reserve team is incredibly proud of this accomplishment! Thank you to all for being a part of the Robson Reserve at Sun Lakes community! This award is just the beginning of the journey to continue to improve the community and the exceptional resident care. Are you ready to discover a luxurious assisted living lifestyle? Contact us today to schedule your personal tour.